I was having random screen freeze issue after updating intel graphic driver to latest version, 15.47.02.4815. Not a permanent freeze but would randomly freeze for 2-5 seconds which sometimes can be annoying. I have downgraded to an older version 15.46.05.4771 which works perfectly fine and instantly solved all the random screen freeze issue which came to a conclusion that I suspect there was some problem with the latest driver. I have tried to reinstall and clean reinstall the latest driver which still has the same problem.
Description | Provide a detailed description of the issue | Random screen freeze |
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often") | Always (100%): Often (51-99%): Sporadic (20-50%): X Very Sporadic (<20%): | |
Hardware (HW) | Brand and Model of the system. | Lenovo Y520-15IKBN |
Hybrid or switchable graphics system? | Switchable graphic System(Nvidia Optimus) NVidia GTX 1050 (notebook) | |
Make and model of any Displays that are used to see the issue (see note2 below). | EFP, BenQ GW2270H | |
How much memory [RAM] in the system (see note2 below). | 16GB DDR4 2400MHZ (8GBx2 config) | |
Provide any other hardware needed to replicate the issue. | External display connected using HDMI 2.0 | |
Hardware Stepping (see note1 below). | ||
Software (SW) | Operating System version (see note2 below). | Microsoft Windows 10 Home Single Language(Build 15063.674 version 1703) |
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”. | 9.0.1056 | |
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below). | Intel hd graphic 630 21.20.16.4664 Nvidia GTX 1050 (notebook) 23.21.13.8792 | |
SW or Apps version used to replicate the issue. |
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Configurations | Single display, clone, or extended (see note2 below). | Second Screen only |
Display resolution & refresh rate setting of each display (see note2 below). | 1920x1080 60hz | |
AC or DC mode, i.e. is power cable plugged in or not? | AC mode, plugged in | |
How to repro | Please provide steps to replicate the issue. Thesesteps are very crucial to finding the root cause and fix. | ... |