Major computer difficulty is experienced. Security software detects igfxpers.exe, hkcmd.exe, and PanDhcpDns.exe as unknown source and describes as file does not exist.
All drivers were updated from your website. PanDhcpDns.exe was replaced by ZeroConfigService.exe. Please verify the installation is correct. igfxpers.exe and hkcmd.exe could be igfxTray.exe and igfxHK.exe or other files. Rapid Storage Technology is troubled (taskbar icon sometimes rotates continuously rather than displaying the checkmark) and will not update. Error message states “The platform is not supported”. Another post stated OEM chipset might prevent the update. Please advise. List of products is included below.
Dell Windows 8.1 64 Bit
Intel Management Engine Components
Intel Management Engine Interface
Intel HD Graphics 4000
Intel Display Audio
Intel 82802 Firmware Hub Device
Intel WiDi
Intel WiUSB
Intel 7 Series Chipset Family SATA AHCI Controller
Intel 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Intel 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Intel HM76 Express Chipset LPC Controller - 1E59
Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel Core i3-3217U
Intel Rapid Storage Technology